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In a survey of PPAI 100 distributors and suppliers, the top hiring challenges cited drive home the importance of employee retention. In many cases, keeping good employees happy is more desirable than facing the labor market.

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Expect job growth to continue, according to the Conference Board Employment Trends Index, which increased in January to 113.71 from a downwardly revised 112.91 in December.

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Sales Operations Manager

Ardmore Printing & Promotional Products

Connecticut

Job Type: Full Time 8 a.m.-4 p.m.
Salary: Negotiable

Ardmore is a promotional products company specializing in branded merchandise and apparel along with document printing services.  We are a client-focused, deadline-driven environment with frequent vendor and customer communications and fast turnaround expectation.

We are seeking a highly organized and proactive Sales Operations Manager to support the Owner/Director of Sales.  You will be required to manage administrative workflow and client projects.  This is an ideal opportunity for someone who thrives in a fast-paced environment, is organized and take initiatives to move tasks forward.

Responsibilities:

  • Prepares monthly reports and customer statements, purchase orders, invoices and client presentations.
  • Responsible for email communications and managing follow-ups
  • Track and ensure purchase orders stay on schedule and invoices are paid in a timely manner
  • Maintain and update accurate vendor/client contact information
  • Request samples, pricing, availability and production details
  • Assist with product research and gathering specifications
  • Prepare client materials and mockups
  • Write Quotes and manager orders
  • Maintain accurate client and project records
  • Review proofs for accuracy prior to client approval

Qualifications:

  • 1-2 years administrative support, sales support, or similar roles.
  • Would prefer some experience in the promotional products industry
  • Strong organizational skills and attention to detail.
  • Clear written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office, SAGE and XETEX

Apply now

Senior Manager, Operations

Givenly.com

Remote

Senior Manager, Operations
Remote | Full-Time

The Role
Givenly is looking for a Senior Manager of Operations to take full ownership of our day-to-day
operational functions. You’ll lead the operations team, manage the complete lifecycle of
branded merchandise projects and kitting programs, and build the systems and processes that
let us scale.

This is not a support role. We need someone who sees problems before they become
problems, builds repeatable processes, and takes pride in operational outcomes—not just
activity. You’ll report directly to the CEO and have real ownership over how this company runs.

What You’ll Own

Operations & Fulfillment
End-to-end operational performance across fulfillment, client delivery, vendor management, and
platform operations. You’ll manage branded merchandise projects from quoting through
production, decoration, kitting, and delivery—ensuring accuracy, quality, and on-time execution.
You’ll build and maintain SOPs that create consistency and reduce the need for executive
involvement in daily operations.

Vendor & Supply Chain
Full ownership of vendor relationships across suppliers, decorators, and fulfillment partners.
This includes negotiating pricing and terms that protect margins, managing product catalog
integrity, optimizing our Brand On Demand catalog, and vetting and onboarding new vendor
partners.

Customer Operations
Ensuring every client touchpoint runs smoothly—from Zendesk ticket management to order
discrepancy resolution. You’ll partner with Customer Success and Sales to deliver seamless
onboarding, fulfillment, and ongoing support across our corporate gifting programs, company
stores, and branded kits.

Systems & Cross-Functional Leadership
Maintaining operational data accuracy across Zendesk, Monday, Sage, Google Suite and our
proprietary platform. You’ll use project management tools to keep work on track, collaborate
with Sales and Leadership, and provide the CEO with regular operational insights and strategic
recommendations

Requirements

  •  7+ years of operations experience with at least 2 years in a management or leadership
    role
  • Promotional products industry experience strongly preferred—familiarity with branded
    merchandise, decoration methods, kitting, and fulfillment workflows is essential
  • Working knowledge of Sage or similar industry platforms for order management and
    purchasing
  • Proven track record building scalable processes and managing vendor relationships
  • Proficiency with operational tools such as Google Suite, Zendesk, and Monday.com
  • Data-driven mindset with comfort analyzing metrics to drive decisions
  • Self-starter who thrives working autonomously in a remote environment

Nice to Have

  •  PPAI membership or industry certifications
  • Experience with company store or e-commerce fulfillment platforms
  • Experience in a startup or small company where wearing multiple hats is the norm

Details
Location: Remote (occasional travel to Chicago)
Reports To: CEO
Benefits: Health insurance, PTO, and equity participation opportunity for the right candidate

About Givenly
Givenly is a corporate gifting and employee engagement platform serving enterprise clients
across the country. We combine subscription-based services, branded merchandise fulfillment,
and wallet-based gifting programs to help companies build loyalty, recognize employees, and
strengthen client relationships. We’re a growing company in the promotional products space
looking for exceptional people to help us scale.

Apply now

Account Manager

Business Bricks

Remote

We create custom brick kits for corporate gifting and promotional use, and we are seeking an Account Manager to drive revenue through our partner network within the promotional products industry. This role is focused exclusively on sales execution and revenue generation by managing active partners, developing new sales opportunities, and closing business through the channel.

Responsibilities

  • Drive revenue by managing and growing a portfolio of promotional product distributor partners
  • Conduct outbound and inbound outreach to generate new sales opportunities within assigned accounts
  • Serve as the primary sales contact for partners, guiding opportunities from initial interest through close
  • Collaborate with partners on client orders, ensuring accurate quoting, timelines, and smooth handoff to fulfillment
  • Educate partners on product offerings, use cases, pricing, and timelines to support effective selling
  • Proactively identify upsell and cross-sell opportunities within existing partner relationships
  • Maintain accurate pipeline activity, forecasts, and deal notes in the CRM
  • Coordinate with internal teams to ensure a high-quality partner and end-client experience
  • Consistently meet or exceed monthly and quarterly revenue targets

Apply now

Outside Sales Rep

Onyx Worldwide, Inc.

Remote

Job Title: Outside Sales Rep – Onyx
Reports to/ works with: Matt David, President
Location: Remote
Job Type: Full-Time
About Us:
Onyx is a leading global provider of premium branded merchandise solutions,
helping businesses create meaningful connections through high-quality
promotional products. We are looking for 1 experienced sales person with a $1M+
client base to join our team. We will provide additional accounts and ongoing leads.
Job Overview:
This sales person will be responsible for managing existing clients, and building
new client relationships, with a dedicated internal CSM to ensure seamless execution
and delivery. This role requires industry knowledge, a proven track record, a hard work
self-starter mindset, and the desire to be a foundational team player. If you thrive in a
fast-paced environment and are passionate about branded merchandise, we want
to hear from you! We are a group of over-achievers, searching for super-star ambition!
Key Responsibilities:
• Sell clients; oversee multiple projects with dedicated CSM support.
• Ensure that all duties for the existing and assigned accounts are
performed on a timely basis, consistent with the customer’s expectations.
• Merchandise + direct Onyx staff to present premium proposals for clients.
• Collaborate with CSM to ready them for client requirements and to
deliver exceptional service.
• Source and communicate with suppliers to ensure product quality and
timely delivery when necessary.
• Identify potential project risks and implement effective solutions.
• Respond to customer inquiries in a timely fashion.
• Participate in team conference calls, customer conference calls, and
customer site visits on an as-needed basis.
Qualifications:
• 5+ years of experience in promotional product sales.
• Proficiency in Microsoft Office Suite and project management tools.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Problem-solving mindset and positive attitude.
• Experience with CommonSku is a plus but not required.
What We Offer:
• Competitive salary and benefits package.
• Team environment to accelerate your sales.
• Marketing support, ongoing new client leads, and existing accounts to grow.
• Opportunities for professional growth and development.
• A collaborative and supportive team environment.
• The chance to work with exciting brands and high-impact projects.

 

Apply now

Human Resource Generalist

Ariel Premium Supply

Missouri

Human Resource Generalist
Full time

Company Description
Ariel Premium Supply is a recognized Top 10 Supplier in the promotional product industry, specializing in high-quality imprinted technology for a large selection of products. We take pride in delivering innovative and customized solutions for our clients, helping them effectively promote their brands. At Ariel Premium Supply, we foster a culture of collaboration, excellence, and creativity to meet and exceed customer expectations. Our team is dedicated to providing outstanding service and valuable products to our partners and customers.

We are seeking a motivated and detail-oriented HR Generalist to join our team and support a wide range of human resources functions. This role is ideal for an HR professional with 3–5 years of hands-on experience, particularly in Employee Relations, HR compliance, and performance evaluation, who enjoys working in a diverse and dynamic environment.

Key Responsibilities

  • Serve as a point of contact for employee relations matters, including workplace concerns, conflict resolution, investigations, and policy interpretation.
  • Support and ensure compliance with federal, state, and local labor laws and employment regulations, and assist with policy updates as needed.
  • Participate in and support performance management and evaluation processes, including performance review cycles, documentation, and continuous improvement initiatives.
  • Partner with managers and leadership to provide HR guidance, coaching, and best-practice recommendations.
  • Assist with HR documentation, employee records, audits, and internal reporting to support operational and compliance needs.
  • Contribute to HR projects and initiatives that enhance employee engagement, workplace culture, and organizational effectiveness.

Qualifications

  • 3–5 years of progressive HR experience, with demonstrated strength in:
  • Employee Relations
  • Legal and regulatory compliance
  • Performance evaluation and management processes
  • Working knowledge of U.S. employment laws and HR best practices.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to handle sensitive information with discretion and professionalism.

Preferred Qualifications Come Join Us

  • Opportunity to play a meaningful role in shaping employee experience and HR practices.
  • Collaborative and supportive work environment.
  • Exposure to a diverse workforce and cross-functional HR initiatives.
  • Competitive compensation and benefits, commensurate with experience.

If you are an HR professional who is passionate about people, compliance, and building effective workplace relationships, we encourage you to apply and grow with us.

Industry

  • Manufacturing

Apply now

Regional Sales Representative

BamBams

Remote

Job Title: Regional Sales Representative – BamBams

Market: Promotional Products – Targeting Distributor Resellers

Location: Sealy TX (Covers Primarily TX)
Job Type: Full-Time

Reports To: VP of National Sales

Job Summary

We are seeking a high-energy, results-driven Regional Sales Representative to join our team. In this role, you will be responsible for driving revenue growth, cultivating existing client relationships, and aggressively prospecting new business within your assigned territory. As a BamBams brand specialist, you will consult with distributors to understand their sales goals and provide creative branded product solutions that enhance the opportunities for BamBams products within each targeted distributor.

Key Responsibilities

  • Territory Growth: Develop and execute strategic sales plans to achieve and exceed monthly, quarterly, and annual sales goals.
  • Client Management: Build and maintain strong relationships with existing distributors, merchandisers, and additional influencers.
  • Proactive Prospecting: Identify new business opportunities through cold calling, networking, and attending trade shows.
  • Subject Matter Expert: Become the expert in the products and solutions that can be offered through our Texas Manufacturing Facility.
  • Order Management: Work with the Sealy customer success team to ensure that customer order and program expectations are met.
  • Industry Expertise: Stay updated on current trends, imprinting techniques, and product safety standards.
  • CRM Utilization: Maintain accurate records of sales activities, customer interactions, and pipeline management.
  • Travel: Travel within the assigned region (approx. [30-50]%) for face-to-face client meetings and industry events.

Qualifications

Qualified candidates should have 2+ years of B2B sales experience, preferably within the promotional products industry. A proven history of exceeding sales targets, as well as strong negotiation, consultative selling, and presentation skills, is essential. Proficiency with Google applications and NetSuite will be required. A Bachelor’s degree in Marketing, Business, or a related field is preferred. The role demands a highly organized, self-motivated individual capable of independent work, with the physical ability to lift and carry sample cases (up to 30-50 lbs).

Compensation & Benefits

This position offers a competitive base salary of $60,000 to $70,000, plus an uncapped commission structure. Benefits include health, dental, and vision insurance; a 401(k) plan with a company match; paid time off and holidays; and a travel budget.

Apply now

Senior Account Manager

Fusion 4 Branding

Addison, TX

Fusion 4 Branding Addison, Texas, United States

Senior Account Manager–Fusion 4 Branding, Addison TX

Employment Status: Full Time

on-site/in office position

Company Summary: Fusion 4 Branding is a full-service promotional products, print, and branding partner serving clients nationwide. We help companies bring their brands to life through thoughtful solutions, reliable execution, and long-term partnerships.

Position SummaryFusion4 Branding is looking for an experienced Senior Account Manager who enjoys working closely with clients and takes pride in delivering thoughtful, reliable service. This role plays an important part in caring for those relationships through consistent communication, attention to detail, and dependable execution every day.

As the primary day-to-day contact for a portfolio of established client accounts, the Senior Account Manager guides programs from initial idea through delivery, making sure each project is handled thoughtfully, accurately, and with care. This role works closely with clients, suppliers, and internal teams to keep programs running smoothly and clients feeling supported and informed.

The Senior Account Manager partners closely with company leadership and contributes to maintaining strong, long-term client relationships through clear communication, attention to detail, and consistent follow-through. This position is based in our Addison, TX office and requires regular in-office collaboration.

Responsibilities

  • Serve as the primary point of contact for assigned client accounts
  • Manage all aspects of account activity including quoting, order processing, vendor coordination, and delivery oversight
  • Ensure accuracy, quality, and timeliness of all client projects
  • Maintain clear, proactive communication with clients regarding project status and timelines
  • Coordinate with suppliers and internal teams to ensure smooth execution and on-time delivery
  • Support and manage client e-commerce programs including coordination of updates and on-going maintenance.
  • Identify opportunities to improve efficiency, streamline processes, and enhance client programs
  • Support account growth through thoughtful product recommendations and program expansion
  • Maintain organized documentation of projects, timelines, and client communications

Qualifications

Required

  • 3+ years of experience as an Account Manager in the promotional products industry
  • Proven experience managing ongoing client relationships and repeat programs
  • Strong understanding of promotional product sourcing, pricing, and supplier coordination
  • Excellent organizational skills with consistent attention to detail
  • Professional, clear communication skills with clients, vendors, and internal teams
  • Ability to manage multiple projects simultaneously while meeting deadlines
  • High level of accountability, reliability, and follow-through

Preferred

  • Experience supporting or managing client e-commerce programs or online company stores
  • Familiarity with SAGE systems and tools
  • Experience managing higher-volume or more complex client programs
  • Comfort collaborating closely with leadership and supporting strategic initiatives
  • Experience identifying process improvements or operational efficiencies

Compensation:

$85,000 Base Salary + Incentive based Commission

  • Performance-based bonus opportunities tied to account retention, service quality, and execution
  • Growth Commission: 1% commission on revenue growth above established account goals

Benefits: Paid Vacation (PTO plan) with annual increases (year 1-5), Company matching IRA, Medical/vision Contribution plan

Apply now

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2

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Business opportunities requiring monetary investment are not permitted on the PPAI Industry Jobs board.

2

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PPAI assumes no responsibility for the accuracy of the listed content. This is your job listing.

4

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As an Equal Opportunity Employer, PPAI encourages all job posters to adhere to both federal and state employment laws.